Customer Service & Helpdesk
Customer service can make or break a company. I was scrolling through TikTok this morning and I saw the second beauty creator talk about the gifts a beauty brand gave them. One was shocked by her new Birkin bag and the other was crying over the new Chanel bag the company gave them. That level of loyalty to the creators who boosted their sales and their consistent great customer service will make this company shine in a day and age where customer service is on the decline. Find the right customer service tools to keep your customers as priority number one. Helpdesk tools will make customer service much easier to manage. Set up the right infrastructure from the beginning to manage systems and processes that your growing team will benefit from.
HelpScout
Efficiently handle large-scale email management, ensure team organization, and maintain customer satisfaction.
Pricing: Annual and monthly subscription plans are available—businesses save 20% if annual billing is selected. Standard is $20 USD per user per month billed annually. Plus is $40 USD per user per month billed annually. Sign up here.
Zendesk
Zendesk offers a comprehensive support system, akin to a CRM for support, providing a help desk solution, a self-service tool, and valuable data on customer engagement.
Pricing: Zendesk Suite for everyone – It has three plans
• Suite Team – US$ 49 per agent/month billed annually
• Suite Growth – US$ 79 per agent/month billed annually
• Suite Professional – US$ 99 per agent/month billed annually
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Project Management
CRM
Project Management
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Call Toll free number: 844-902-6651 for a live person ready to help. You can also fill out the form to be contacted at your preferred way and time.
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